Article 1 - Parties

1.1 SELLER

Company Name: Kıyafet Sepeti Textile Marketing and Trading Limited Company
Address: Alibeyköy Mah. Namık Kemal Cad. No: 87 / 91-1 Eyüp / Istanbul
Phone: 0850 255 10 73
Email: [email protected]

1.2 BUYER

Name Surname: {{SelectedDeliveryAddress.Name}}
Delivery Address: {{SelectedDeliveryAddress.Address}} {{SelectedDeliveryAddress.RegionName}} - {{SelectedDeliveryAddress.CityName}}
Phone: {{SelectedDeliveryAddress.Phone}}
Email: [email protected]

Article 2 - Subject

The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection No. 6502 regarding the sale and delivery of the product specified below, which the CONSUMER has ordered electronically from the website www.kiyafetsepeti.com.tr, including its specifications and sales price.

Article 3 - Information Regarding Product, Payment, and Delivery

Order Processing and Shipping Fee: {{Basket.CargoPrice | number:2}} TL

Total (Including VAT): {{Basket.SubTotalPrice | number:2}} TL

3.2-Payment Method: Payment can be made by bank transfer. Credit card installment options are also available.

3.3-Return Procedure:

In cases where the CONSUMER exercises the right of withdrawal or in cases where the product cannot be supplied for various reasons or in cases where the CONSUMER is decided to be refunded by the arbitration board decisions, the return procedure regarding payment options is specified below:

a) Return Procedure for Credit Card Payment Options

If the purchase is made with a credit card and in installments, the Bank makes the refund to the CONSUMER in installments according to the number of installments the CONSUMER has made the purchase. After the SELLER pays the full amount of the product to the bank in one installment, in the event of a refund to the CONSUMER's credit card for installment payments made through the Bank's POS devices, the requested refund amounts are transferred by the Bank to the accounts of the relevant parties in installments to prevent the parties involved from being victimized. The installment amounts paid by the CONSUMER until the cancellation of the sale will be reflected as 1 (one) refund to the card every month, if the refund date does not coincide with the card's statement closing dates, and the CONSUMER will receive the installments paid before the refund for the number of months equal to the installments paid before the refund, and they will be deducted from their current debts.

In the case of a return of goods and services purchased with a card, the SELLER cannot make cash payment to the CONSUMER due to the agreement made with the Bank. When a return transaction is involved, the SELLER will process the refund through the relevant software and is obligated to pay the corresponding amount to the Bank in cash or by set-off, therefore, cash payment cannot be made to the CONSUMER as explained in the procedure above. The refund to the credit card will be made by the Bank after the SELLER has paid the amount to the Bank in one installment, in accordance with the procedure mentioned above.

The CONSUMER acknowledges and undertakes that they have read and accepted this procedure.

b) Return Procedure for Bank Transfer Payments

For the return, the CONSUMER's bank account information will be requested, and the refund will be made via bank transfer to the account specified by the CONSUMER (the account must be in the name of the person at the billing address or the user member's name).

The SELLER will refund the full amount of the product to the bank in one installment.

In the case of a return of goods and services received through bank transfer, the SELLER cannot make cash payment to the CONSUMER due to the agreement made with the Bank. When a return transaction is involved, the SELLER will process the refund through the relevant software and is obligated to pay the corresponding amount to the Bank in cash or by set-off, therefore, cash payment cannot be made to the CONSUMER as explained in the procedure above.

The CONSUMER acknowledges and undertakes that they have read and accepted this procedure.

In the case of order cancellations, including cancellations in accordance with the contract and the law, and contract terminations, if the product price has been collected, it will be refunded to the BUYER within a maximum of 14 days. The requirements of the following rule are reserved. The refund will be made to the BUYER in a manner appropriate to the payment method used by the BUYER to pay the product price. For example, in the case of payment by credit card, the refund process will also be made to the BUYER's credit card, and the product amount will be refunded to the relevant bank within the same period after the order is canceled by the BUYER. The reflection of this amount to the BUYER's accounts is entirely related to the bank transaction process, and the BUYER acknowledges in advance that the SELLER cannot intervene or take any responsibility for possible delays (bank processes for reflecting the refund to the BUYER's account can take up to three weeks in general).

The BUYER acknowledges and accepts that they have read and agreed to this procedure.

The SELLER sends the products through a contracted shipping company for delivery. If the shipping company does not have a branch in the location of the BUYER, the BUYER is required to pick up the product from another nearby branch of the shipping company specified by the SELLER. Products that are in stock will be delivered to the person and address specified by the BUYER during the order process and handed over to the shipping company for delivery within a maximum of seven (7) days from the order date. Shipping companies, on average, deliver the shipments received from the SELLER to the BUYER within 2 (two) business days, which may vary depending on the distance. 3.5.2. Upon receipt of the product, the BUYER is responsible for inspecting it and, if any problem arising from the shipping is detected, refusing to accept the product and preparing a report with the shipping company representative. Otherwise, the SELLER will not accept any responsibility. 3.5.3. Unless otherwise stated in writing by the SELLER, the BUYER must have fully paid the price of the product before taking delivery. In cash sales, if the full product price is not paid to the SELLER before delivery or in installment sales, if the due installment amount is not paid, the SELLER may unilaterally cancel the contract and refuse to deliver the product. If, after the delivery of the product, the Bank/financial institution to which the transactional credit card belongs does not pay the product price to the SELLER or requests a refund of the paid amount for any reason, the product will be returned to the SELLER by the BUYER within a maximum of 3 days. If the non-payment of the product price is due to any fault or negligence on the part of the BUYER, the shipping expenses will be borne by the BUYER. The SELLER reserves all contractual and legal rights, including the right to claim the product price, without accepting the return.

In order to avoid any doubts, in cases where the BUYER pays the sales price using credit cards, installment cards, or similar payment methods issued by banks (including financial institutions), all facilities provided by these cards are directly provided by the card issuer in terms of credit and/or installment payment options. Therefore, the product sales transactions in which the SELLER collects the payment in full or in installments are not considered credit sales or installment sales between the parties of this Agreement, but rather cash sales. The SELLER's legal rights in cases defined as installment sales by law (including the right to terminate the agreement in case of non-payment of installments and/or demand payment of the remaining debt together with default interest) are in accordance with the relevant legislation. In the event of default by the BUYER, default interest will be applied at the monthly rate as prescribed by applicable laws.

3.5.4. If the delivery of the product cannot be made within the legal maximum period of 30 days due to extraordinary circumstances (such as inclement weather, heavy traffic, earthquake, flood, fire, etc.), which are beyond the normal sales/delivery conditions, the SELLER informs the BUYER about the delivery. In this case, the BUYER can cancel the order, place an order for a similar product, or wait until the end of the extraordinary circumstances. 3.5.5. In the event that the SELLER realizes that the contracted product cannot be supplied, the SELLER may, within three (3) days from the date of obtaining this information, inform the BUYER in a clear manner by lawful means and obtain their oral/written approval, and in this case, the SELLER shall be deemed to have fulfilled its contractual obligation by providing another product/service of equal quality and price. The BUYER is free to give or not to give such approval, and in cases where approval is not given, contractual and legal provisions regarding order cancellation (termination of the Agreement) shall apply.

3.5.6. Packaging, shipping, and delivery expenses are borne by the CONSUMER. The shipping fee is clearly indicated to the BUYER during the purchase process and is added to the total order amount. It is not included in the product price. Delivery will be made by the designated courier company to the CONSUMER's address specified above. Even if the CONSUMER is not present at the address during the delivery, our company will be considered to have fulfilled its obligation in full and without any deficiencies. Therefore, the SELLER is not responsible for any damages and expenses arising from the CONSUMER's late or non-delivery of the product. The SELLER is responsible for delivering the contractual product in good condition, complete, in accordance with the specified qualifications in the order, and, if applicable, with warranty documents and user manuals.

Article 4 - RIGHT OF WITHDRAWAL

The CONSUMER has the right to withdraw from this Distance Sales Agreement with the SELLER within 14 (fourteen) days without stating any reason and without paying any penalty. The withdrawal period starts on the day the contract is established for service contracts and on the day the CONSUMER or the third party designated by the CONSUMER receives the goods for delivery contracts. However, the CONSUMER can also exercise the right of withdrawal during the period from the establishment of the contract until the delivery of the goods. The determination of the withdrawal period is as follows:

a) In the case of goods that are subject to a single order and delivered separately, the day on which the CONSUMER or the third party designated by the CONSUMER receives the last item,

b) In the case of goods consisting of multiple parts, the day on which the CONSUMER or the third party designated by the CONSUMER receives the last part,

c) In contracts where the goods are regularly delivered for a specific period, the day on which the CONSUMER or the third party designated by the CONSUMER receives the first item is taken into account.

The BUYER can return the products within 14 days, along with the invoice, and make the return process by sending the products to the address we have specified below via Yurtiçi Kargo (Domestic Courier):

Address for the Return of the Products: Alibeyköy Mah. Namık Kemal Cad. No: 87/91-1 Eyüp/Istanbul/TURKEY.

The CONSUMER cannot exercise the right of withdrawal in the following contracts:

a) Goods prepared according to the consumer's special requests or personal needs (including customized products with modifications or additions made based on the consumer's order, including specially imported/sourced products from domestic or international sources), b) Perishable or expiration date-sensitive goods such as cosmetics, chocolates, and food items, c) Opened packaging, tapes, seals, or packages of products such as cosmetics, swimwear, and underwear that are not suitable for return due to health and hygiene reasons after delivery, d) Goods that have been mixed with other products after delivery and cannot be separated naturally, e) Books, CDs, DVDs, audio and video recordings, software, and all kinds of digital content products with opened protective elements such as packaging, tapes, seals, as well as computer consumables; vi) Services performed instantly in electronic form and all kinds of intangible goods delivered instantly to the consumer, f) Goods or services whose prices are subject to fluctuations in financial markets and are not under the control of the seller/provider, g) Except for those provided within a subscription agreement, periodical publications such as newspapers and magazines, h) Services for the evaluation of leisure time, such as accommodation, transportation of goods, car rental, food and beverage supply, and entertainment or recreation purposes, i) Services that have started to be performed with the consent of the consumer within the withdrawal period, and j) Other goods or services excluded from distance sales according to the relevant legislation, as well as cases where the consumer makes a purchase for commercial/professional purposes.

b) All of our products have a security label. If this label is removed, return or exchange cannot be made. For hygiene reasons, earrings and swimsuits without protective bands cannot be exchanged or returned.

In this return process, the product must be delivered complete, undamaged, flawless, and unused, along with its box, packaging, and, if available, standard accessories. Otherwise, the return and exchange process will not be accepted. In addition, according to tax legislation, in cases where the consumer is legally required to issue a Return Invoice, the section related to the return on the invoice to be returned along with the product will be filled out and signed. Order returns issued on behalf of corporations (legal entities) will not be accepted if a Return Invoice is not issued).

The CONSUMER cannot process the refund for products purchased from the online store at the SELLER's physical stores. Size or model exchanges for products purchased online can be done at the SELLER's stores. To initiate the return process, the products must be sent to the address: Kirazlıdere Mah. Aran Sok. No:1 Taşdelen-çekmeköy-İstanbul/TURKEY via the contracted courier company. In this case, the relevant return process will be initiated.

In cases where the CONSUMER exercises their right of withdrawal within the specified period, the product must be sent to the return address of the SELLER within a maximum of ten (10) days, at the expense of the CONSUMER. If a contracted courier company is specified for product returns on the INTERNET SITE, the CONSUMER can send the product from a branch located in their district or region.

Upon fulfillment of the above-mentioned requirements by the CONSUMER, the product price and, if any, the delivery expenses of the product to the CONSUMER shall be refunded to the CONSUMER, in accordance with the payment method used by the CONSUMER when purchasing the product, within 14 days from the date the withdrawal notification is received by the SELLER. If the payment method used for the order was installment-based, the refund will be made in installments; if the payment method was upfront, the refund will be made in a lump sum to the original payment method. In case the CONSUMER selects the "Shopping Loan" as the payment option, the CONSUMER acknowledges, declares, and undertakes that the right of withdrawal from the Instant/Distance Shopping Loan Agreement will be applied within the scope of the Instant/Distance Shopping Loan Agreement between the Bank and the CONSUMER. The CONSUMER's withdrawal from the present Distance Sales Agreement with the SELLER will not automatically terminate the Instant/Distance Shopping Loan Agreement between the Bank and the CONSUMER. In order for the CONSUMER to withdraw from the Instant/Distance Shopping Loan Agreement, the CONSUMER must submit the withdrawal request to the Bank within the periods specified in the Instant/Distance Shopping Loan Agreement, following the procedure prescribed in the Instant/Distance Shopping Loan Agreement. In this regard, in case the CONSUMER fails to make the necessary notification to the Bank or makes it late, or if the Bank and the CONSUMER's credit relationship regarding the member Merchant, namely the SELLER, any responsibility of the SELLER shall not arise.

Article 5 - General Provisions

5.1 - The CONSUMER declares that they have read and understood the preliminary information regarding the product on the website www.kiyafetsepeti.com.tr and provided the necessary confirmation electronically.

5.2 - The product will be delivered within a maximum of 30 days from the date of the contract. Until the product is delivered, all responsibility lies with the SELLER.

5.3 - If the contracted product is to be delivered to a person/organization other than the CONSUMER, the SELLER cannot be held responsible for the refusal of the recipient to accept the delivery.

5.4 - The SELLER is responsible for delivering the contracted product in sound, complete, and in accordance with the specified qualities and, if available, with warranty documents and user manuals.

5.5 - In order for the delivery of the contracted product to take place, it is necessary for the payment of the price of this contract to be made by the CONSUMER through the payment method of their choice. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER shall be deemed to have been relieved of the obligation to deliver the product.

5.6 - In the event that the CONSUMER's credit card, belonging to the CONSUMER, is used by unauthorized persons in an unfair or unlawful manner not caused by the CONSUMER's fault, and if the relevant bank or financial institution does not pay the product price to the SELLER, provided that the product has been delivered to the CONSUMER, it is mandatory for the product to be sent back to the SELLER.

5.7 - Products sold with a warranty certificate or those that are not sold with a warranty certificate but become defective or malfunction within the scope and conditions of the warranty, can be sent to the SELLER for necessary repairs to be performed by an authorized service. In this case, the shipping costs will be covered by the SELLER.

5.8 - In order for the return transactions to be carried out in accordance with the general communiqué on tax procedure law numbered 385, the relevant sections on the invoice with the return section that we have sent to you must be filled in completely and signed, and the product must be returned to us along with the invoice.

5.9 - The records of the SELLER, including records in magnetic media such as computer-voice recordings, constitute evidence in the resolution of any disputes arising from or related to this Agreement and/or its implementation. The parties' rights arising from the relevant mandatory legal regulations are valid and reserved in this regard.

Article 6 - Information Provided to the Buyer

The Buyer acknowledges, by accepting this Agreement on the INTERNET SITE, that they have been informed by reviewing and examining all general and specific explanations on the relevant pages-sections of the INTERNET SITE about the following matters, before establishing this Agreement and undertaking the order and payment obligations: - The SELLER's company name and contact information, as well as current identifying information, - The stages of the sales process during the purchase of the product(s) from the INTERNET SITE and the appropriate tools-methods for correcting incorrectly entered information, - Applicable privacy, data usage-processing, and electronic communication rules for Buyer information implemented by the SELLER, as well as the permissions granted by the Buyer to the SELLER in these matters, the Buyer's legal rights, the rights of the SELLER, and the procedures for exercising the rights of the parties, - Shipment restrictions determined by the SELLER for the product(s), - Accepted payment methods-tools by the SELLER for the contracted product(s), along with the basic features-qualities of the products, the total price including taxes (including relevant expenses) that the BUYER will pay to the SELLER, - Information about the shipment-delivery-cargo expenses and procedures related to the delivery of the products to the BUYER, - Other payment/collection and delivery information related to the products, as well as the commitments-responsibilities of the parties regarding the performance of the Agreement, - Products or other goods-services for which the Buyer does not have the right of withdrawal, - Conditions, duration, and procedure for exercising the right of withdrawal by the Buyer in cases where the right of withdrawal exists, as well as the Buyer's loss of the right of withdrawal if not used within the specified period, - In the case of products for which the right of withdrawal exists, the Buyer may not be granted the right of withdrawal if the product is damaged or altered due to not being used in accordance with the usage instructions, normal operation, or technical specifications, and in any case, the Buyer will be held responsible towards the SELLER and the SELLER may deduct (offset) an amount determined by the defect or alteration from the refund it will make to the Buyer, - How the Buyer can return the products to the SELLER in cases where the right of withdrawal exists and all related financial matters (return methods, expenses, and refund of the product price)

- If the Buyer is a legal entity, they cannot exercise "consumer rights," including the right of withdrawal, for products purchased for commercial or professional purposes (bulk purchases are considered within this scope in any case), - Transactions-practices regarding privacy, personal data, and electronic communications, - Contact information for the Buyer to submit their complaints to the SELLER in case of disputes, as well as their legal applications to the District/Provincial Arbitration Committees and Consumer Courts in accordance with the relevant provisions of Law No. 6502.

Article 7 - Security-Privacy, Personal Information

The privacy rules, policies, and conditions specified below apply to the protection, confidentiality, processing, usage, and communication of information, as well as other matters related to electronic communications and intellectual property rights on the INTERNET SITE. 7.1. Necessary measures for the security of the information and transactions entered by the BUYER on the INTERNET SITE have been taken in the system infrastructure of the SELLER, to the extent of current technical possibilities depending on the nature of the information and transaction. However, since the said information is entered by the BUYER's device, it is the responsibility of the BUYER to take the necessary precautions to protect them and prevent unauthorized access by unrelated individuals, including but not limited to viruses and similar harmful applications. 7.2. In addition to the permissions and approvals given by the BUYER for personal data and commercial electronic communications in any other way, and in confirmation thereof; Kıyafet Sepeti Tekstil Pazarlama ve Ticaret Limited Şirketi, including the SELLER, and Çekmi Grup Hazır Giyim İmalat Pazarlama ve Dış Ticaret A.Ş., its current and future subsidiaries, affiliates, partners, successors, and/or third parties/organizations determined by them, may record, store in printed/magnetic archives, update when necessary, share, transfer, process, and use the information obtained during the BUYER's membership on the INTERNET SITE and their purchases for the provision of various products/services, as well as for all kinds of information, advertising-promotion, communication, promotion, sales, marketing, store card, credit card, and membership applications, indefinitely or for a specified period of time, in electronic and other commercial-social communications. These data may also be transmitted to the relevant authorities and courts when required by law. The BUYER has given consent and permission for the use, sharing, processing, and conducting of commercial and non-commercial electronic communications and other communications related to the existing and new information, personal data, within the scope mentioned above, in accordance with the legislation on the protection of personal data and electronic commerce legislation. 7.3. The BUYER may always stop the communications by contacting the SELLER through the specified communication channels regarding the use-processing of data and/or by exercising their right to refuse in the electronic communications sent to them or through the same channels. In accordance with the explicit notification of the BUYER on this matter, personal data processing and/or communications to them are discontinued within the maximum legal period; furthermore, unless there are information that must be preserved legally and/or possible, the information is deleted from the data recording system or anonymized in a way that cannot be identified. The BUYER may apply to the SELLER through the above-mentioned communication channels at any time and obtain information regarding the processing of their personal data, the recipients to whom the data is transferred, the correction of incomplete or inaccurate information, the notification of the corrected information to relevant third parties, the deletion or destruction of data, objections to the occurrence of adverse consequences resulting from the automated analysis of data, and the remedy of damages in case of harm due to the illegal processing of data. The fulfillment of these applications and requests will be ensured within the maximum legal periods or may not be accepted by explaining the legal reasons to the party concerned. 7.4. All kinds of information and content related to the INTERNET SITE, as well as their arrangement, revision, and partial/complete use; all intellectual and industrial property rights and ownership rights belong to the SELLER. 7.5. The SELLER reserves the right to make any changes it deems necessary regarding the above-mentioned

Article 8 - Dispute Resolution and Jurisdiction

In case of any disputes arising from this agreement, Turkish courts shall have jurisdiction, and Turkish law shall apply.

For disputes up to the value declared annually by the Ministry of Customs and Trade within the borders of the Republic of Turkey, Consumer Arbitration Committees in the province or district where the consumer transaction is conducted or where the consumer resides shall be competent. For disputes exceeding the said value, Consumer Courts in the province or district where the consumer transaction is conducted or where the consumer resides shall be competent.

By placing an order, the consumer is deemed to have accepted all the terms and conditions of this agreement.

INFORMATION ON THE PROTECTION AND PROCESSING OF PERSONAL DATA

Protection of personal data is among the top priorities of Kıyafet Sepeti Tekstil Pazarlama ve Ticaret Limited Şirketi (Our Company). We process personal data in accordance with the following principles:

Compliance with the law and honesty,

Accuracy and, when necessary, being up-to-date,

Processing for specific, clear, and legitimate purposes,

Being relevant, limited, and proportionate to the processing purposes,

Safely storing personal data for the periods prescribed by the relevant legislation or necessary and legal for the processing purposes.

We hereby inform you about the protection of personal data and fulfill our obligation to inform as the Data Controller within the scope of Article 10 of the Law No. 6698 on the Protection of Personal Data (KVKK).

Processed Personal Data

1. Customer Identification Information (Name, Gender, ID/Tax ID, membership information, Password, Date of birth)

2. Contact Information (Contact/Billing address, Email address, Phone number)

3. Website Usage Data (Likes, Identification (cookie) information, Web beacons)

4. Service-related Information (Purchase details, Purchase history)

Purposes of Personal Data Processing

Registration of users through the website,
Verification of users,
Communication with users,
Fulfillment of obligations under distance sales contracts,
Sales and collection,
Preparation of all records, documents, and invoices related to transactions,
Measurement and improvement of service quality related to customer satisfaction and support processes, management of customer satisfaction processes, customer management, post-sales services, and improvement of post-sales processes, evaluation of problem/error reports,
Detection and prevention of fraud for audit and control processes, implementation of risk management and control activities,
Execution of accounting processes,
Execution and improvement of operational activities,
Execution of processes with payment service providers,
Internal evaluation within the company,
Provision of information to legal authorities regarding public security matters,
Conducting security, operational, reporting, and statistical activities,
Fulfillment of legal obligations and utilization of rights arising from applicable legislation,
Recording of information for service evaluation purposes,
Conducting promotion, marketing, and promotional activities.

Legal Basis of Personal Data Processing and Method of Collection

Your personal data is collected based on the legal reasons specified in Article 5 of the Law:

a) Your explicit consent.

b) Clearly stipulated by the laws.

c) The necessity of processing personal data belonging to the parties of a contract, provided that it is directly related to the establishment or performance of the contract.

d) Fulfillment of the data controller's legal obligations.

e) The necessity of processing data for the establishment, exercise, or protection of a right.

f) The necessity of processing data for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

Based on these legal grounds, your personal data may be collected through store visits, written/digital applications, use of our website, calling our phone numbers, social media, and other verbal, written, or electronic methods, whether automated or non-automated.

Transfer of Personal Data

Personal data may be transferred to administrative and official authorities, transportation companies, audit/consultancy firms, company shareholders, organizations with which we have agreed to send commercial electronic communications, program partner organizations, suppliers, financial institutions, and domestic institutions, limited and proportionate to the purposes stated under the "Purposes of Personal Data Processing" section of the privacy notice.

Rights under the Law on Protection of Personal Data

According to Article 11 of the Law on the Protection of Personal Data, you have the right to apply to our Company to:

a) Learn whether your personal data is being processed,

b) Request information if your personal data has been processed,

c) Learn the purpose of the processing of personal data and whether they are used in line with their purpose,

d) Know the third parties to whom personal data is transferred domestically or abroad,

e) Request the correction of your personal data in case of incomplete or inaccurate processing,

f) Request the deletion or destruction of your personal data within the framework of the conditions stipulated in the law and the elimination of the reasons requiring processing,

g) Request the notification of the operations carried out as per subparagraphs (e) and (f) to the third parties to whom the personal data has been transferred,

h) Object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems,

i) Demand the compensation of damages in case you incur damages due to the unlawful processing of personal data.

You can submit your requests within the scope of Article 11 of the Law, using your secure electronic signature, mobile signature, or by using the electronic mail address [email protected], in writing to our Company, in accordance with the "Communiqué on the Procedures and Principles of Application to the Data Controller".

Headquarters Address: Alibeyköy Mah. Namık Kemal Cad. No: 87/91-1 Eyüp/İstanbul

Telephone: 0850 255 10 73

Website: www.kiyafetsepeti.com.tr

Email Address: [email protected]

Use of Cookies

Cookies are text files containing small pieces of information that are loaded by your internet browser when you visit the website www.kiyafetsepeti.com.tr and stored on your computer, mobile phone, or tablet.

For the purpose of providing better service to our website visitors, offering benefits and advantages to our visitors and members, and fulfilling our legal obligations, your browsing information will be collected, processed, shared with third parties, and securely stored within the scope and purposes defined in this Personal Data Information Notice.

Our website www.kiyafetsepeti.com.tr uses session cookies that expire when you close your browser and persistent cookies that remain on your hard drive for an extended period. You can delete all cookies or site-specific data and also reject all cookies from your internet browser settings. If you choose to reject cookies, you can continue using the site; however, you may have limited access to some features or functions of the site.

In order for third-party providers, including Google Inc., to display www.kiyafetsepeti.com.tr advertisements on banner areas of publisher sites on the internet, it is necessary for them to collect information about the visits visitors have made to www.kiyafetsepeti.com.tr in the past, optimize and publish advertisements. For this purpose, first-party cookies and third-party cookies are used together by www.kiyafetsepeti.com.tr and third-party providers, including Google Inc.

EXPRESS CONSENT REGARDING THE PROTECTION AND PROCESSING OF PERSONAL DATA

Protecting personal data is one of our company's top priorities, which manages the website https://www.kiyafetsepeti.com.tr/ and various sales points.

1. Customer Identification Information (Name-Surname, Gender, ID/Tax ID, membership information, Date of Birth)

2. Contact Information (Communication/Billing address, Email address, Phone number)

3. Website Usage Data (Likes, Identification (cookie) information, Web beacons information)

4. Service-Related Information (Purchase details, Purchase history)

are your personal data.

The processing purposes of your personal data include:
User registration through the website,
Verification of users,
Measuring and improving the quality of service related to customer satisfaction and support processes, managing customer satisfaction processes,
Customer management, post-sales services, and improving post-sales processes, evaluating problem/error reports,
Recording information for evaluating the service,
Conducting promotional and marketing activities
Your personal data may be transferred to social media platforms, organizations we have contractual relationships with regarding the sending of commercial electronic communications, marketing companies, program partner organizations, suppliers, domestic and international related organizations, within the specified purposes and to the extent necessary and proportionate.

I hereby give my explicit consent to the processing of my personal data as stated above.

PRE-INFORMATION FORM ACCORDING TO CONSUMER LEGISLATION

1. INFORMATION ABOUT THE SELLER

Commercial name: Kıyafet Sepeti Tekstil Pazarlama ve Ticaret Limited Şirketi
Address: Alibeyköy Mah. Namık Kemal Cad. No:87/91/1 Eyüp-İSTANBUL
Telephone: 0850 255 10 73
Email Address: [email protected]

2. INFORMATION ABOUT THE BUYER

Name and Surname: {{SelectedDeliveryAddress.Name}}
Delivery Address: {{SelectedDeliveryAddress.Address}} {{SelectedDeliveryAddress.RegionName}} - {{SelectedDeliveryAddress.CityName}}
Telephone: {{SelectedDeliveryAddress.Phone}}
Email: [email protected]

3. SUBJECT

The subject of this Pre-Information Form is to inform the Buyer regarding the sale and delivery of the product(s) specified below, along with their characteristics and sales price, in accordance with the Law on the Protection of Consumers numbered 6502 and the Regulation on Distance Contracts published in the Official Gazette dated November 27, 2014, and numbered 29188.

4. BASIC CHARACTERISTICS AND PAYMENT INFORMATION OF THE CONTRACTED PRODUCT

This section contains the basic characteristics of the product(s) subject to the contract.

Order Processing and Shipping Fee: {{Basket.CargoPrice | number:2}} TL

Total (Including VAT): {{Basket.SubTotalPrice | number:2}} TL

5. DELIVERY TIME OF THE GOODS/SERVICES

Delivery will be made as soon as possible after the availability of the stock and the payment of the product price to the Seller's account. Delays may occur due to force majeure events, adverse weather conditions, etc. The Seller will deliver the goods/services within 30 (Thirty) days from the date of the order.

6. DELIVERY OF THE GOODS/SERVICES

The delivery of the goods/services will be made at the address requested by the buyer. If the buyer requests delivery to a different person or a different address than their own, the delivery will be made according to this request. Delivery expenses are the responsibility of the Buyer. If the Seller declares on the website that the delivery fee will be covered by the Seller for those who shop above a certain amount or in certain campaigns, the delivery expense will be covered by the Seller. The delivery of the goods/services is carried out by courier companies.

For the delivery of the ordered goods/services, it is a prerequisite that a signed copy of the distance sales contract is delivered to the Seller and the price is paid by the Buyer according to the payment method preferred by the Buyer. If, for any reason, the price of the goods/services is not paid or canceled in the bank records, the Seller will be deemed to have been relieved of the obligation to deliver the goods/services.

7. PAYMENT METHOD

Payments can be made using credit cards, EFT, or bank transfer methods.

8. VALIDITY PERIOD

The listed and announced prices on the website are the sale prices. The announced prices and promises are valid until they are updated and changed. The prices announced for a specific period will remain valid until the end of the specified period. However, in case of price discrepancies caused by typographical errors or delayed updates from the supplier, the current price communicated by the Seller to the customer will be considered valid. In case of overcharging due to error, the excess amount will be refunded. If the actual price of the goods/services differs from the announced price, the Buyer will be informed of the actual price. The sale will be made at the actual price upon the customer's request, or the sale will be canceled.

9. RIGHT OF WITHDRAWAL

For distance contracts related to the sale of goods, the Buyer has the right to withdraw from the contract without any legal or criminal liability and without giving any reason within fourteen days from the date of delivery of the goods. For distance contracts related to the provision of services, this period begins on the date of signing the contract. If the provision of the service is agreed to start before the expiry of the fourteen-day period, the consumer may exercise the right of withdrawal until the start of the performance. The expenses arising from the exercise of the right of withdrawal shall be borne by the seller.

In order to exercise the right of withdrawal, the Buyer must notify the Seller by fax, telephone, or email within the fourteen-day period stated above, and the package and its content must not be damaged during the trial of the goods in accordance with the provisions of Article 4 of the Distance Sales Contract and the pre-information on this contract published on the website, and the goods must be in a condition that can be resold by the Seller. The refund procedures within the scope of the Right of Withdrawal are specified in the Distance Sales Contract. In case of exercising this right, the original invoice related to the third party or the Buyer to whom the goods/services were delivered must be returned. Within the latest 14 (fourteen) days following the receipt of the withdrawal notification, the price of the goods/services and the delivery costs shall be refunded to the Buyer, and the Buyer is obliged to return the goods/services within 10 (ten) days. If the original invoice is not sent, the VAT and any other legal obligations cannot be refunded. The delivery fee of the goods/services returned within the scope of the right of withdrawal shall be borne by the Buyer.

If there is any decrease in the value of the goods due to the fault of the Buyer or if the return becomes impossible, the Buyer is liable to compensate for the damage of the Seller to the extent of the fault. Payments can be made using credit cards, EFT, or bank transfer methods.

10. GOODS / SERVICES THAT CANNOT BE USED FOR WITHDRAWAL

Goods/services that cannot be returned due to their nature, rapidly deteriorating or expired goods/services, disposable goods/services, and all kinds of copyable software and programs. In addition, for the right of withdrawal to be applicable to all kinds of software and programs, DVDs, DIVX, VCDs, CDs, MDs, videotapes, computer and stationery supplies (toner, cartridge, ribbon, etc.), and cosmetic materials, the goods/services' packaging must be unopened, undamaged, and unused.

a) Contracts related to goods or services whose prices are dependent on fluctuations in financial markets and are not under the control of the seller or provider.

b) Contracts related to goods prepared in line with the consumer's requests or personal needs.

c) Contracts related to the delivery of perishable goods or goods that may expire.

d) Contracts related to the delivery of goods that have been opened after delivery and are not suitable for return due to health and hygiene reasons.

e) Contracts related to books, digital content, and computer consumables presented in a tangible medium where the packaging, tapes, seals, packages, etc., have been opened.

f) Contracts related to the delivery of periodicals such as newspapers and magazines, except for those provided within the scope of a subscription agreement.

g) Contracts related to the provision of leisure time activities for accommodation, moving goods, car rental, food and beverage supply, and entertainment or recreation purposes, which must be performed on a specific date or period.

ğ) Contracts related to services performed instantly in electronic form or intangible goods delivered immediately to the consumer.

h) Contracts related to services that are started to be performed with the consumer's approval before the expiration of the right of withdrawal.

11. VALIDITY

This pre-information form will be considered accepted by the Buyer after being read in electronic form, and the process of establishing the Distance Sales Contract will proceed.

12. AUTHORIZED COURT

The consumer can apply for their complaints and objections regarding their purchases within the monetary limits determined by the Turkish Ministry of Customs and Trade in December each year to the consumer problems arbitration committee or the consumer court in the place where the consumer purchased the goods or services or where they reside, except for those covered by subscription agreements, for example, newspapers and magazines.

13. FINAL PROVISIONS

If it is determined that the documents and information provided regarding the order are incomplete, forged, and/or incorrect, or if there is suspicion of malicious intent and/or commercial gain, the Seller reserves the right to suspend and/or cancel the order application at any time to conduct necessary examinations after informing the Buyer. In case of cancellation, the refund process may be carried out, provided that the Buyer is notified.

14. EXCEPTION

The provisions of this pre-information form and the articles that provide legal protection to consumers arising from the Law on the Protection of Consumers numbered 6502 will only apply when the Buyer is a Consumer; in cases where the Buyer does not meet the definition of Consumer in the Law numbered 6502, the relevant articles will not apply between the parties.

The Buyer acknowledges, undertakes, and declares that they have read and become informed of the Pre-Information in accordance with Articles 48/2 of Law No. 6502 and Articles 5, 6, and 7 of the Distance Sales Regulation in electronic form.